Support Services for WordPress Websites

On-demand support services for busy WordPress website owners

Your website should not be your headache

You need a website for your business, but that doesn’t mean your website should become your sole business. When you think you can save money by doing things yourself, you are actually wasting money by spending time on things that do not give you highest return. Leave your website with us so you can focus your time on more important things, such as growing your business.

How we can help

Fix website issues

Page not loading? Banner image distorted? Google warns visitors about your website not safe to browse? We can help!

Content update

Add news articles to website? Replace banner on homepage? Additional fields for contact form? Change of phone number? We can help!

Search engine issues

Website cannot be found on Google? Wrong pages in Google index? Wrong information shown in Google search results? Let us help you!

WordPress update

WordPress developers introduce new features or release new bug fixes regularly. Keeping it updated ensures your site stays in good shape!

Theme & plugins update

Theme and plugins used to build your site may receive update as often as WordPress core itself. Let us take care of that for you.

Speed improvement

70% of time your website is slow because of your hosting service provider. We can help you with the remaining 30%. Read more...

Pricing

Support Credits

What do you need help with *

One-off content edit/update, layout fixes, install/update plugins, etc.

Periodic content publishing, create a landing page, monthly plugin/theme updates.

Landing page with regular content update or build microsite up to 10 pages

Regular content publishing for online store or build a new website > 10 pages

I need help with something else

Recommended 4 credits (1 hour)
Price: S$100 (or S$ 50 for WebSifu+ customers)

Recommended 40 credits (10 hours)
Price: S$1,000 (or S$500 for WebSifu+ customers)

Recommended 100 credits (25 hours)
Price: S$2,500 (or S$1,250 for WebSifu+ customers)

Recommended 240 credits (60 hours)
Price: S$6,000 (or S$3,000 for WebSifu+ customers)

One credit = 15 minutes, that should be enough for light content update or changes.
You may buy credits in bulk for greater savings, credits are valid for 12 months.

Tell us briefly what help do you need *

FAQ

How do the credits work?

Each credit equates to 15-minute work. One credit usually is enough for light content update or changes. Complex work may need more credits. You may buy more credits anytime, but the credits expire after 12 months or together with Managed Hosting subscription (if applicable), whichever occurs first. Even though we say “15 minutes”, it is not like we place a timer in front of us and time our work. We use it as a way for us to loosely gauge how our time was spent. If it normally takes us about 15 minutes to publish a blog/news post with some formatting fixing, it is quite unlikely we would decide to deduct more credits for another post just because our internet connection happened to be slower on that day. To avoid any misunderstanding or disputes, we can let our customers know upfront how many credits will be deducted before we start any work. This allows our customers the opportunity to change their mind or review their requests.

How many credits do I need?

Tell us what are your immediate needs and we will be able to recommend how many credits you need. If you can also tell us what are your upcoming needs, we will be able to recommend how many more credits you can buy in advance to enjoy greater savings. The credits are valid for 12 months so you have plenty of time to decide how you want to spend them!

What happens if I don't use all of my credits?

Credits expire after 12 months. But if you buy more credits, eg 4 credits, you get to carry forward the un-used credits. On the other hand, customers with active WebSifu+, your credits will remain valid for as long as you have active subscription.

Some of our happy clients

People using their websites for income or living should hire this guy, to take care of your website's security. That... [read more]People using their websites for income or living should hire this guy, to take care of your website's security. That is why we need website security, let's forget about those famous platforms, they are useless! You spend the money buying their package, then waiting long and chatting with them live in the end you have no clue what you are doing. [read less] 

lee ya 
2 months ago 

WebSifu has been such a great help! Long story short, our website was sort of hacked but Dean was able... [read more]WebSifu has been such a great help! Long story short, our website was sort of hacked but Dean was able to find out the cause, rectify the issue and secure the site within a couple of days. Kudo to everyone behind WebSifu. Highly recommended! [read less] 

Chow Kiat Er (C.K.) 
2 months ago 

Back in 2021, I get to know WebSifu aka Dean through a mutual friend who is using his service as... [read more]Back in 2021, I get to know WebSifu aka Dean through a mutual friend who is using his service as I'm looking for someone to work on my company's new website at that time. During that process, he displays super professionalism and at the same time fun to work with. One thing for sure is not just his knowledge of what he does best, it went beyond the scope. He often will give ideas and suggestions for my business. Working with him by far is one of my most enjoyable experiences. Would recommend him to anyone. Cheers Dean and keep up the good work! [read less] 

Wong Teck Soon 
2 months ago 